Quick outline of whole process in medical report writing

1. Instructions from companies recieved at Healthy Records either by e-mail or post.

2. All clients details inputted by admin onto computer system.

3. Appointment booked on the on-line diary system at nearest venue and letter sent to client advising of date and time.

4. All appointments confirmed couple of days before appointment date to avoid empty slots and if necessary last cancellation slots filled.

* NEW * feature TEXT MESSAGES sent one week and two days before appointment thereby minimisind DNA rates.

5. Seen by clinician in clinic and completed report sent (via agreed report writing system) to admin.

6. Completed report printed along with invoice. 

7. Invoice entered onto database.

8. Report and invoice posted out to company the day following the appointment.

9. Payment recieved either by BACS or cheque according to agreed payment terms.

10. Payment processed by admin and payment database updated.